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Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A popup will show up. It includes elaborate info about all the operations that you can carry out on the page in question. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich variety of tutorial videos illustrating how to work with our Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you are looking for, have a peek at our extensive Frequently Asked Questions section, which covers questions asked by actual individuals and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new articles in order to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of technical support engineers available 24x7 and eager to assist you with any query. Each trouble ticket you send will be answered in less than one hour (the average trouble ticket response time being approximately twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 304399

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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